Privacy policy​

In order to comply with the provisions of Law 34/2002, on 11 July, regarding Information Society Services and Electronic Commerce, the following are the details of the general information on this website:

Object

These general conditions (hereinafter referred to as the “General Conditions”) govern the use of all the services of this website (hereinafter referred to as “the Portal”) which www.elviejocontinente.com makes available to Internet users. By the mere use of the Portal, users express the acceptance and without reservations of the same, which may be modified by Tots Cigars Agency Ltd, at any time.

Users are also subject to any particular conditions, notices or regulations of instructions that are brought to their attention, in relation to the specific content or services, as provided for in these General Conditions as long as they do not object.

Information to the user

 Tots Cigars Agency Ltd, is the Controller of the personal data of the User and informs him that these data will be processed in accordance with the provisions in the current regulations in protection of personal data, Regulation (EU) 2016/679 on 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and is therefore provided with the following processing information:

Purpose of processing: to maintain a commercial relationship with the User. The operations planned to carry out the processing are:

  • Transmission of commercial advertising communications by email, social communities or any other electronic or physical means, present or future, that makes it possible to make commercial communications.These communications will be made by Tots Cigars Agency S.L and related to its products and services, or by its collaborators or suppliers with whom it has reached a promotional agreement.In this case, third parties will never have access to personal data.
  • Process orders, requests or any type of request that is made by the user through any of the forms of contact that are made available to him.
  • Send the newsletter of the website.
  •  

Data retention criteria:

Data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer required for that purpose, they will be deleted with appropriate security measures to ensure data pseudonymization or their total destruction.

Communication of data:

The data will not be communicated to any recipient, unless legally obliged to do so.

User’s Rights:

  • Right to withdraw consent at any time.
  • Right of access, rectification and deletion of their data and to limit or oppose its processing.
  • The right to lodge a complaint with the supervisory authority (agpd.es) if he/she considers that the processing does not comply with the regulations in force.
  •  

Contact details to exercise your rights:

Mandatory or optional nature of the information provided by the user

Users, by entering data in the fields in the contact form or submitted in download forms, expressly, freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to Tots Cigars Agency Ltd. are truthful and is responsible for communicating any changes to them.

Tots Cigars Agency Ltd expressly informs and guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of transfer of personal data is carried out, the express, informed and unequivocal consent of the users will be requested beforehand. All data requested through the website are obligatory, as they are necessary for the provision of an optimum service to the User. If not all data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

 Security measures

That in accordance with the provisions of current legislation on personal data protection, Tots Cigars Agency Ltd is complying with all the provisions of the regulations of the RGPD, for the processing of personal data under its responsibility, and clearly with the principles described in article 5 of the RGPD, by which they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

Tots Cigars Agency Ltd guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the RGPD, to protect the rights and freedoms of Users and has provided them with the appropriate information so that they can exercise them.

Use of website and services for users

Unless they have obtained prior express authorisation specifically granted for this purpose by Tots Cigars Agency Ltd, users will refrain from obtaining or attempting to obtain any type of content, whether text, graphics, drawings, sound files, images or photographs, videos, software and in general any type of material accessible through the Portal or the services used by them, by means other than those which have been made available to them for this purpose or those which are normally used for this purpose on the Internet.

The reproduction, modification, copying, use, distribution, commercialisation, public communication or any other use of the information contained on the Tots Cigars Agency Ltd. website (including its design, configuration and the way the website is displayed) carried out without the authorisation of Tots Cigars Agency Ltd. constitutes an infringement of current legislation on intellectual property.

The reproduction, modification, copying, use, distribution, commercialisation, public communication or any other use of the information contained on the Tots Cigars Agency Ltd website (including its design, configuration and the way the website is displayed) carried out without the authorisation of Tots Cigars Agency Ltd. constitutes an infringement of current legislation on intellectual property.

In order to facilitate your access, Tots Cigars Agency Ltd. may include links to Internet sites belonging to or managed by third parties. By entering these sites, you will review and accept the rules of use of this page before using it. You also agree that Tots Cigars Agency Ltd has no control over the content of these sites and cannot assume any responsibility for any material created or published by them. Furthermore, a link to a site outside Tots Cigars Agency Ltd does not imply that it endorses this site or the products or services to which it refers.

Cookie policy

No personal data of users are collected through this website without their knowledge, nor are they passed on to third parties.

In order to offer you the best service and with the aim of facilitating its use, the number of pages visited, the number of visits, as well as the activity of visitors and their frequency of use are analysed. For these purposes, Tots Cigars Agency Ltd uses the statistical information produced by the Internet Service Provider.

Tots Cigars Agency Ltd. uses cookies to collect user information. Own and third party cookies are used for technical purposes (those that allow the user to browse the website and use the different options and services that exist on it). You can obtain more information by going to Cookies Policy.

Exclusion of liability for content

 The company is in no way responsible, either directly or indirectly, for any content, information, communication, opinion or statement of any kind originating from the user or any person or entity and which is communicated, disseminated, transmitted or exhibited through this website.

Intellectual and industrial property

All the contents, as well as the names, logos, brands and databases accessible on the web pages of the Portal are subject to Tots Cigars Agency’s  Ltd industrial and intellectual property rights or third party owners’. Under no circumstances does access to the web pages of the Portal imply any kind of waiver, transfer or total or partial assignment of the aforementioned rights, nor does it confer any right of use, alteration, exploitation, reproduction, distribution or public communication of the contents or industrial property assets without the prior and express authorisation specifically granted for this purpose by the company or the third party holder of the rights, except for the rights to view and make copies for the user’s personal and exclusive use, which must always be exercised in accordance with the principles of good faith and the applicable legislation.

Tots Cigars Agency Ltd and other product names, services, graphics and logos are trademarks protected by Tots Cigars Agency Ltd The names of other products, services and companies mentioned in this document may be registered trademarks of their respective owners.

Applicable law

The applicable law in case of dispute or conflict of interpretation of the terms that make up this legal notice, as well as any question related to the services of this website, will be treated by the Spanish law.

                                                   Personal Data Protection
Data Controller

Tots Cigars Agency Ltd.

CIF: B67109744 (Tax Identification Card)

Purpose of ProcessingManagement of contractual relations and services rendered. Monitoring and control of orders, supplies or other types of operations, invoicing, incidents related to products or services, as well as maintaining contact with you.
Storage period
The period of conservation of the data in the condition of Supplier will be in accordance with that which the accounting and tax information of the company is obliged to have, at the request of the competent public entities: Tax Agency, Courts or Tribunals.
LegitimizationThe data are processed on the basis of the contractual relationship between the parties.
Recipients of  data (assignments or transfers)The data may be transferred or communicated, where appropriate, to banks for collection or payment, as well as the Tax Agency, Courts or Tribunals.
Rights

You may exercise your rights of access, rectification, deletion, portability, limitation or, where appropriate, opposition. To exercise these rights, you must submit a written request to the above address. You must specify which of these rights you are requesting to be satisfied and, in turn, a photocopy of your ID card or equivalent identification document must be attached. In the event of acting through a representative, legal or voluntary, you must also provide a document accrediting the representation and an identification document of the same.

Likewise, if you consider that your right to the protection of personal data has been violated, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

 Data Controller

Tots Cigars Agency Ltd.

CIF: B67109744 (Tax Identification Card)

Likewise, if you consider that your right to the protection of personal data has been violated, you may lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).